Call summaries help you remember
Sonetel’s Call Summaries ensure that crucial points in calls are captured, so that you can focus on growing your business instead of relying on memory or notes.
Running a business means that you have to juggle countless conversations. The problem is that we tend to quickly forget what we say and agree. A study by Brown-Schmidt and Benjamin (2018) found that people, after a short delay, might recall fewer than 20% of the ideas expressed in a conversation. Is that a risk you can afford in your business?
Get started with call summaries now.
Turn Every Call into an Actionable Summary
Sonetel’s Call Summaries capture the essence of every conversation. The process is simple:
- Enable call recording
So that every conversation can be transcribed and summarized automatically. - Make or receive a call
Use your smartphone or computer and call via the Sonetel app. No extra devices needed. - Get a summary
Receive a concise overview of the discussion the moment your call ends, with an expanded version available for further details.
Why It Matters for Your Business
When you rely on memory or handwritten notes, it’s easy to lose track of key points or deadlines. Call Summaries solve this problem by giving you an instant record of each conversation—helping you build stronger relationships and prevent costly mistakes.
- Remember agreements and key points
Reduce the risk of forgetting up to 80% of conversation details. - Be professional
Send prompt, accurate follow-up emails after each call that impress clients and partners. - Focus on the call
Stop scribbling notes. Focus on the dialogue instead. - Support for Multiple Languages
Sonetel detects the language spoken and provides summaries and transcripts in that language.
In the Sonetel web app you find the full call summary, with agreements and suggestions and a summary of each topic discussed. You also find the transcription of the call, an analysis of customer calls and a suggested follow up email.
What calls can you summarize?
You can get call summaries for the following types of calls.
- Calls you make
You can make calls with the Sonetel app and show your regular mobile number or your Sonetel number to the person you are calling. Your Sonetel number is included for free with the Premium plan. - Calls you receive
Incoming calls to your Sonetel number can also be summarized. You can answer calls in the app or forward the call to your regular mobile number.
All-in-One Premium Plan
Sonetel’s Premium/Business plan offers you a range of tools to streamline your communication, all from $9.95/month. It gives you:
- Call Summaries & Recording
Ensure that you never lose track of any conversation. - AI Meeting Summaries
So you can document face-to-face discussions just as efficiently. - Follow-Up Email Drafts
For quick post-call confirmations. - Free Calls & Forwarding in 40+ Countries
Helps you connect globally at no extra cost. - Optional IVR
For a professional welcome that automatically routes inbound calls.
By combining Call Summaries with these features, you’ll have a comprehensive platform for managing every aspect of your phone-based communication – in any major language.
Ready to Simplify Your Business Calls?
Stop losing critical details to normal human forgetfulness. Sonetel’s Call Summaries let you capture and organize every phone conversation—no matter what language—so you can focus on what truly matters: running and growing your business.
Frequently Asked Questions
Is call recording legal in my country?
Regulations vary by location. You are responsible for following local laws, which may require informing callers that the call is being recorded. When in doubt, consult local guidelines or legal advice.
Do I need any special hardware?
No. You only need the Sonetel app on your smartphone or computer. Call Summaries work automatically once you enable call recording in your account.
Can I show my own number when calling?
Yes. Simply select your personal mobile number within the Sonetel app settings. Recipients will see your usual caller ID, even though the call is routed via Sonetel.
What else is included with Premium/Business?
Alongside Call Summaries, you’ll get AI Meeting Summaries, free calling/forwarding in 40+ countries, optional IVR, and more—everything your small business needs for seamless communication.
Can I use it for non-English calls?
Absolutely. Sonetel detects the language spoken and generates summaries and transcripts in that language, so you can confidently handle international calls.